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Thank God Its Monday!

One can always try creating a "Thank God Its Monday" culture in their call center, but do not expect it to be done in one day as it requires a lot of investment and trust into the idea.

HVAC maintenance: a few steps will offer efficiency all through its life

http://www.totalductcleaning.com/hvac_maintenance.html
Clean the coils of evaporator and condenser at least once or twice in a year: Every instance the HVAC system works the evaporator coils become damp. Continue Reading…

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A guide to improving your customer service emails

More and more customers are turning to email as a means of contacting customer service departments, and why not? It’s free, a message can be sent anytime and it doesn’t involve lengthy telephone calls.

A guide to improving your customer service emails

More and more customers are turning to email as a means of contacting customer service departments, and why not? It’s free, a message can be sent anytime and it doesn’t involve lengthy telephone calls.

A guide to improving your customer service emails: Andrew King Stafford

More and more customers are turning to email as a means of contacting customer service departments, and why not? It’s free, a message can be sent anytime and it doesn’t involve lengthy telephone calls.